Frequently Asked Questions

1. Who is Dr. Mathew Meyer and what is his philosophy?

Dr. Mathew Meyer is a Dallas native committed to a preventive-first, people-first approach at Castle Hills Dental.  He emphasizes patient education, compassionate communication, and creating a warm, welcoming environment where smiles—and confidence—thrive.  You can learn more about Dr. Meyer by visiting his biography page.


2. Where is Castle Hills Dental located, and what are your office hours?

The office is located at 4402 Vance Jackson Rd, Suite 236, San Antonio, TX 78230. Hours are Mon–Thur 7:30 AM–4:30 PM, Fri 9 AM–2 PM, and occasional Saturdays for select services.


3. What services do you offer?

Castle Hills Dental delivers comprehensive care, including:

  • Preventive & Family Dentistry (kids, teens, adults, sealants)
  • Cosmetic Dentistry (veneers, whitening, bonding, crowns)
  • Tooth Replacement (implants, bridges, dentures)
  • Orthodontics (Clear Aligners/braces), Sedation Dentistry, Oral Appliances, Emergency Care, and more


4. What is your approach to dental anxiety?

Castle Hills Dental offers a cozy, non‑clinical atmosphere, plus gentle techniques and sedation options to ensure your comfort—especially for anxious patients.


5. Do you accept dental insurance or offer financing?

Yes!  We accept most major insurers, offer Medicare Advantage support, and have an in-house membership plan and flexible payment options for uninsured patients. Additionally, we offer several dental credit programs for those who qualify.   We offer Clear Credit and Sunbit financing for your dental care.


6. How does your dental membership plan work?

The Castle Hills Dental Membership Plan functions like a subscription—no claim filing, deductibles, or waiting periods. It includes routine cleanings, fluoride treatments, discounts on services, and peace of mind for emergencies.


7. What makes your cosmetic dentistry stand out?

Dr. Meyer offers a full suite of cosmetic options—like porcelain veneers, crowns, onlays, gum contouring, and professional whitening—designed to improve both appearance and oral health.


8. Can you treat children and teens?

Absolutely. Dr. Meyer and his team prioritize early oral health, from infant checkups to orthodontic screenings for teens, ensuring lifelong healthy habits.


9. What emergency dental services do you provide?

For dental emergencies—such as broken, infected, or knocked-out teeth—Castle Hills Dental offers same‑day appointments to relieve pain and restore your smile quickly.


10. Do you treat sleep apnea or teeth grinding?

Yes. They offer oral appliances as an alternative to CPAP for snoring and mild-to-moderate sleep apnea, as well as devices for teeth grinding (bruxism).


11. Are your digital imaging and technology up to date?

The practice uses state-of-the-art tools like digital and 3D X-rays, to improve treatment accuracy and patient comfort.


12. How do I schedule an appointment?

You can call (210) 342-0111 or book online via the website. We offer next-day and even some same-day slots, especially in emergencies.


Tips for Keeping Your Smile Healthy

  • Visit for preventive care and cleans every six months
  • Brush twice daily and floss every day
  • Use a mouthguard for sports or if you grind your teeth
  • Limit sugary and acidic foods
  • Speak up about any pain, discomfort, or cosmetic goals